Terms & Conditions

Palmu Holiday. Terms and conditions are very important topic while you are booking adventure trekking, tour and other activity with Palmu Holiday. We have mentioned our Procedure of booking, Cancellation Policy, refund system of the company. We suggest to you to read and understand our policy before you book any package of Palmu Holidays. This is the legally binding agreement between YOU (client) and Palmu Holidays. (company). We are legally registered company numbered 1148/073. We believe that while you are booking our any program or Package than you are accepting our Policy. The booking and cancellation policy is given below.

Booking and Payment Policy.
To make a trip booking you must completely fill the booking form and send a passport copy, with passport size photo on company email. We need 30% of total amount for Nepal trip and 40% for Tibet, Bhutan and Tibet trip as an advance to conform the trip. Rest of amount need to be paid before departure in Kathmandu for Nepal trip, Bhutan and Tibet. You have to pay before 20 days of the departure date. You can pay through Booking deposit, Bank transfer, Online banking card and Money transfer. Our Banking detail is given below.

Payment through by Bank Deposit Bank transfer or Money transfer.

  •          Name of the company: Palmu Holiday.
  •          Address of the company: Boudha, Kathmandu, Nepal.
  •          Banker Name: Bank of Kathmandu
  •          Banker Address: Kathmandu, Nepal
  •          Bank of Kathmandu Ltd,
  •          Kathmandu, Nepal
  •          Swift Code: BOKLNPKA
  •          Beneficiary: PALMU LAMA
  •          A/C NO       : 02260-0000-177 NPR
  •          Bank of Kathmandu Ltd.
  •          Chabahil Branch, Kathmandu

Payment through by online card: Please fill of the form completely with your card details and signature same as your id or passport. Click here for details and email us to visionnepal3@gmail.com. Your credit card charged by (Bank of Kathmandu CREDIT CARD DEVISION) on behalf of Palmu Holiday. There will be 4% surcharge to bank when you make a credit card payment.

Nepal tour and trekking Cancellation and Postponed policy of Palmu Holiday.
Cancellation on your trip before 25 days is free: Cancellation on your trip before 15 days, 20% of the total amount and full amount on flight ticket will be charged.
Cancellation on your trip before 7 days, 60% of the total amount and full amount on flight ticket will be charged.

  • If you cancel your trip with-in 5 days of your programmed date then we are sorry to refund you any amount.
  • If you want to postpone your package dates then you need to post pond before 15 days.
  • If you post-pond last minute, then you need to pay 50% charge on the cost and deduct the amount of flight ticket.
Cancellation and Postpone policy for Bhutan and Tibet trip. If you want to cancel 25 days before the trip then we will charge 25% amount and deduct the amount of the flight ticket. If you cancel the trip 25 days before the departure than it is 100% non-refundable. If you want to postpone the trip before 25 days than we will postpone free. You have to pay flight ticket postpone charge. If you want to postpone the trip before 15 days then we will postpone the trip you have to paid visa fee and flight ticket postpone charged.

Cancellation from Palmu Holiday: The Company reserves the right to cancel any trip you booked unless guaranteed to run.

Palmu Holidays. reserves the right to cancel any trip, including a guaranteed trip, prior to departure due to reason beyond its control (natural disasters, flight cancellation, consequences of strikes, industrial action, wars, government intervention, and weather condition. In that case we will refund your full trip cost.

Palmu Holidays. is not responsible any incidental expenses or consequential losses. On that case client may have to incur as a result of the booking such as visas, non-refundable ticket and other losses.

Travel Insurance: When you are booking trip with Palmu Holidays, Travel Insurance is compulsory for you. We cannot accept without your Insurance. Your insurance must cover accidents, Injury, illness, death, medical expenses, including any related to medical conditions, emergency evacuation .(Including helicopter rescue and air ambulance where applicable) and your valuable things (Like camera, phone, luggage etc.)

You must be liable in any emergency evacuation in Nepal; otherwise your travel insurance company has to pay agreed on your behalf.

Flight cancel and delay: Sometime Mountain is hazy so flight may be delay or cancel. On that case our itinerary will change, at that time company is not responsible. Guest must bear the additional cost (his/her accommodation, food and guide fee). Some time we try to fly helicopter that time adding cost out of flight ticket has to pay by guest.

Adding days: Sometime client cannot walk during the trek on itineraries we have to adding the days. On that time adding the price the price is total cost by dividing days. Valuable Things and Passport
You can keep your valuable thing (passport, camera, Money and important document) by yourself. If you loose on the way we are not responsible.

Privacy: Palmu Holidays will always keep the guest details safety. We will not use for any other purpose.

Note: – Please read the above term and condition. If you have any quires then please feel free to ask.
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